Answering service for towing companies
Get your roadside customers covered
Get back to what matters – towing vehicles, not missing calls. Stranded drivers need help fast, and missed calls can mean lost business and frustrated customers. Traditional staffing can’t always guarantee 24/7 coverage, leaving your company vulnerable during nights, weekends, and holidays.
StrataBlue’s answering service bridges that gap, capturing every call and handling their requests with the professionalism and responsiveness they appreciate hearing after a sudden collision or carburetor trouble. Setting it up is easy and completely customizable.Free up your tow truck drivers to focus on what matters most: getting customers back on the road.
Benefits
What can towing dispatch services do for you?
Discover how towing company owners are reclaiming their time with our professional answering service.

Reduce wait times
Customers needing a tow are often in urgent situations. Instead of waiting on hold or being sent to voicemail, our answering service can take messages or quickly connects drivers to the help they need, cutting down on wait times and ensuring customers feel taken care of.

Handle high call volumes
Our AI answering service is designed to handle calls in high volume, even during peak times. Whether it’s a busy weekend or an unexpected rush of calls, our service ensures that no call goes unanswered.

Emergency dispatch
With the ability to connect directly to on-call drivers, our AI phone assistant can dispatch help in real-time, making sure you’re there for customers during emergency situations. Reliable and responsive, it’s an ideal solution for fast-moving towing operations.

Improved customer service
Fast, friendly responses make a real impact. Quickly engaging with clients builds trust and builds your reputation, leading to more business and referrals. By having 24/7 availability, you improve your customer experience, and shows the customer you value their time.